Visited this place in the morning for breakfast while in Toronto before my flight to Calgary. The servers knew we had the breakfast tickets and pushed each other to wait our table while they asked other tables that came in after if they needed any water or coffee. On one of my trips, I forgot my passport in the room safe, called the hotel and was redirected to a 1-800 number out of the US. Called again and asked to speak to the manager who assured me that housekeeping checked and nothing is there. When I went down to speak to the manager, she made me wait 39 minutes and she never came out. The cost is worth the extra sleep and not having the hassle of travel or parking on the. Enjoy modern comfort classics like pan-seared salmon, Baja fish tacos, Moroccan chicken ballantine and more during your time in Toronto. I would not have returned. Open for breakfast, lunch and dinner Dress code: Casual *** decided to change the review***A server possibly realized it was odd with that paper Starbucks hot water and came to inquire, upon realizing situation he has flagged his manager. We started our trip with a stay here. Again, thank you so much for your feedback. Claim your listing for free to respond to reviews, update your profile and much more. So we ordered the tartar,…", "My husband, my daughter and I got to know this restaurant during the COVID-19…", "One night I decided to have a burger and I asked the girlfriend to choose a place.…". Manager was kind enough to comp the less than 1/3 eaten steak and suggested a burger + salad.Food is still just okay, but at least they made an effort; this will be a place for a quick bite but don't have your hopes too high. Yes, paid private parking on-site and paid public parking on-site are available to guests. Yes the decor is outdated, the waiters are stuck in the 80's but the food is great if you order it the way you want. At present, Mahogany Grill Restaurant - Sheraton Gateway Hotel in Toronto International Airport has no reviews. I asked what protocol was for food delivery. When they mailed me the passport, it was 2 weeks later plus another week by snail mail before I received it!! The health and safety of our guests is an utmost importance for us and at this time, we have temporarily closed our pool. I did not enjoy it. Would not come back here for food in a million years. Continue your visit to www.tripadvisor.com.au, Sheraton Gateway Hotel in Toronto International Airport Features, Terminal 3, Toronto AMF, Mississauga, Ontario L5P 1C4 Canada, Hand sanitizer available to guests & staff, I stayed at that same hotel at least half a dozen times. Last trip, I asked to speak to the manager because they never delivered my room service. Again, thank you so much for your feedback and we are hopeful that you will come back and experience what truly our hotel is all about. Advised her I needed to order since I was catching a flight. The room felt over used, not fresh and the check in experience left a bad taste in my mouth. Next time I will avoid this place since breakfast for one shouldn't take this long or to get service. Went in and it seemed all fancy and stuff so dress a bit nicer - it's located on the lower side of Copa. I ordered quickly and told him he could also bring the bill when the food was ready since I wanted to take care of things quickly as possible, so I could run for my flight. I apologize that your son was not able to have a swim. OpenTable is part of Booking Holdings, the world leader in online travel and related services. My French fries were cold but I was too hungry to care. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Was seated promptly and advised the waiter I was catching a flight and needed to be done in the next 45 minutes. I told them I ordered food. Mahogany Grill - Sheraton Gateway Hotel Menu The restaurant serves breakfast, lunch and dinner. At this point he left to get the interact machine, which took forever. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. There are more places to choose from in the Mississauga area. Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Nearby attractions include Samsonite (0.06 miles), The Duty Free Store by Nuance (0.1 miles), and Travel Store (0.06 miles). Even after my food arrived, I still hadn't received the bill I requested. There were a few snacks and some cold drinks that could be purchased at the check in desk. What are some restaurants close to Sheraton Gateway Hotel in Toronto International Airport? It honestly is the only way to travel out of Pearson. I waited again and he finally showed up. Restaurants near Mahogany Grill Restaurant Sheraton Gateway, Mississauga on Tripadvisor: Find traveler reviews and candid photos of dining near Mahogany Grill Restaurant Sheraton Gateway in Mississauga, Ontario. They DELIVERED THE FOOD TO ANOTHER ROOM and did not attempt to resolve. The poor reviews here are a result of a previous era of the restaurant which clearly has now ended. {"baseUrl":"http://www.opentable.ca","environment":"prod-sc","hostName":"mesos-agent167-prod-sc.otsql.opentable.com:31499","language":"en","releaseName":"start-page-docker_teamcity_2.0.10303","requestId":"6309d10b-9f09-4bc6-b7ad-7565749d312c"}. Please add a review after your dining experience to help others make a decision about where to eat. I really like the quality of the food you should try the 4lb medium well ribeye. Own or manage this property? This is a great place to eat breakfast, lunch, and dinner. Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. It's either Wendy's or this overpriced low quality steak.Saddest thing is customer service was below average as well. Was seated promptly and advised the waiter I was catching a flight and needed to be done in the next 45 minutes. My flight was canceled and I'm a captive in the airport. The salmon was ok. Most hotel guests come to eat here. The Sheraton is typically a bustling hotel at all hours with queues at both the front desk and restaurant, however this visit I felt like I was their only guest due to COVID. If you like, we’ll notify you by email if this restaurant joins. The attendant was absolutely wonderful to us during check in and our child. sheraton hotel toronto airport, toronto sheraton, sheraton gateway hotel toronto. Food was okay but the service was shit. I have been here numerous times in the past but not recently. Rude front desk employees. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. Dear Holly, Thank you for taking the time to provide a review based on your last experience with us. That's as far as I let it go. Please see their website or wait to visit the restaurant to learn more. Anyone booking a room at the Sheraton I highly do not recommending the meal option with the room. Today is a holiday! Choose from main courses like the Moroccan spiced lamb rack or Bangkok curry with jasmine rice. Most hotel guests come to eat here. The check in is chaotic, staff is disorganized, manager couldn’t care less. Last…", "I went here for my 40th birthday and after reading some of the reviews regarding service I was a little worried. In these circumstances, it would be nice for Front Desk to supply "available options" even if its just listing food delivery companies. For the price you pay in combination with the lack of service and so so quality of the food it is not worth spending your hard earned dollars here. I live very close by and have been many times.…", "My friend brought us here because they've been here 3 times within the last 2 months. "I know there are mixed reviews for this place but let me say this. Dear Cadpat, Thank you for taking the time provide a review based on your experience with our hotel. I sat for a significant time before approached by a server to take my order. Conveniently located restaurants include Caplansky's Delicatessen, Mahogany Grill Restaurant Sheraton Gateway, and Fionn MacCool's. The server set down my meal and ran away. Discover our comfortable and convenient hotel in Toronto, Canada. That's insane. The swarm of fruit flies was infuriating. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. The room felt crisper, cleaner and less "broken in". The restaurant serves breakfast, lunch and dinner. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. I noticed right away something was missing but my server was no where to be seen and I couldn't bare waiting any longer for fear of starvation. more. Are any cleaning services offered at Sheraton Gateway Hotel in Toronto International Airport? I was stranded at the airport and the lobby looked cozier than Tim Horton's. I am so sorry to know that your food was delivered to another room, this is certainly unacceptable and a very serious matter especially during this time. Mahogany Grill Restaurant Sheraton Gateway, Mississauga: See 149 unbiased reviews of Mahogany Grill Restaurant Sheraton Gateway, rated 3.5 of 5 on Tripadvisor and ranked #180 of 1,811 restaurants in Mississauga. Sat for about 8 minutes without even an offer of water (and they weren't busy). Walked in and was greeted and seated nicely. We had an okay meal here. The lobby was dark and empty both upon arrival and departure, with one person at the desk. Keep Safe, Hotels near Sheraton Gateway Hotel in Toronto International Airport, Sheraton Gateway Hotel in Toronto International Airport Gym, Sheraton Gateway Hotel in Toronto International Airport Rooms, Sheraton Gateway Hotel in Toronto International Airport Pool, Four Points by Sheraton Hotels in Mississauga, InterContinental (IHG) Hotels in Mississauga, Hotels near American Airlines Admirals Club, Hotels near The Duty Free Store by Nuance, Hotels near University of Toronto Mississauga. No food available , and what was there were 2 stale sandwiches for 21.00. With that being said, the food and service was great. 3 weeks later I get a call that I “forgot my passport in the safe”!! Discover our comfortable and convenient hotel in Toronto, Canada. The check in was..... different. It's convenient, after a day of traveling, but I wouldn't seek this place out. What you really can't beat by staying here is the location. Everything was also closed (COVID - we were in Phase III during our trip) so I had to disappoint our child who had been looking forward to swimming all day. The staff speaks multiple languages, including English, French, Russian, Chinese, Portuguese, and Filipino.