The renovations and renewals are, in part, a fulfillment of the inn’s founders’ dreams for the hotel, the late Paul and Artie Arsens. Comprising 42,000 lbs of steel, the canopy has glass panels spanning between each “vein” beam, which is of a trapezoidal shape made up of welded plate steel acting in torsion. The hotel which is undergoing renovations has one the best restaurants the Aura with its open patio - but that was not available and the restaurant was given a temporary home in one of the banquet rooms.We had the executive suite for 2 nights having spent 5 nights previous in the executive suite of Victoria Regent which was the result of a delightful 'bump up' from the management from what we had booked, the 2 bedroom regular suite.And herein lies the basis of this review. In addition, we noticed that the toilet was loose and jiggling around. That never happened. As we are nearing the end of our renewal project and have completed the kitchen, restaurant and gardens, with just the entrance left to go, we can honestly say  – IT IS! The air conditioning system desperately needs replacing. Nearby attractions include The Pedaler (0.2 km), The Rolling Barrel (0.4 km), and Westsong Walkway (0.3 km). In room facilities included tea and coffee, kettle and coffee maker, small fridge, iron, safe, hairdryer.WiFi was excellent.Our package included breakfast and parking ,which we considered good value for money. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Called back thirty minutes later, was told my order had never been entered and that the person who took it had gone home. With a stay at Inn at Laurel Point, you'll be centrally located in Victoria, within a 10-minute walk of Victoria Clipper Ferry Terminal and Victoria Fisherman's Wharf. We have lowest special group rates and discounts for any type or group size. The new design of the lobby area and entrance will mirror that of the Erickson wing and its use of glass to maximize its views. “It created a small shift in the mindset at the Inn,” said Anderson. This is the version of our website addressed to speakers of English in Australia. However this time was a totally different ball game. My wife and I stayed 2 nights at the Inn at Laurel Point at the start of a recent tour of the Canadian Rockies. Check reviews and discounted rates for AAA/AARP members, seniors, extended stays & military/govt. Synergy looked at a number of different certification options, but according to Kayli Anderson, Managing Partner at Synergy, many are not a good fit for hotels. Brooke Harris, Director of Sales at Laurel Point, pointed to the thoroughness of the GKG assessment and wealth of resources available on their website, which helped the Inn have a better understanding of possible options to improve their systems.