Lousy service. MISTAKE.Understaffed and 'could care less attitude'. Please email us at guestexperiences@goldstrike.com. Inside there are tons of slots ,probably anything you would look, I frequently travel to Biloxi, Miss to gamble at Beau Rivage. Waited in the express line ten minutes just to have the lady who saw me standing there at the register look over and non shelontly say this register is closed. Super rude. Waiting time when there is a technical problem with machines is less than 5 minutes … Read more. Indoor Pool - Gold Strike Casino Resort Gold Strike is pleased to welcome you back. ... We stopped here because we had been driving for 11 hours, towing a jeep, and were exhausted. The hotel offers several guest rooms and suites with a variety of amenities. Also other employees doing random things in the restaurant who could have been helping. After finally ordering and putting a number on our table, we noted of the 10 tables with people at them, only 1 had food. Gold Strike Casino and Resort is a 31-story, 1,200-room resort located in Tunica, Miss. We discussed, while trying to chew the 'leather' crust of our slices that this may be our last visit. This is the version of our website addressed to speakers of English in the United States. Not good pizza. We have every desire to address your concerns and evaluate how we can prevent these problems from occurring again in the future. Sun worshippers can also soak up some of those warm Mississippi rays on our outdoor patio. Business hours may be different today. High-energy nightlife awaits! Almost hour and a half later 2 cold medium pizzas arrive with cheese sticks or cheesesicles as my children called them. Due to Covid-19, restaurant open hours and service may differ. Thanks again for your feedback as it helps to address the opportunity areas.Gold Strike Casino Resort, We ate Breakfast & Dinner here. Are they offering sit-down dining? The Company previously required all employees to wear masks, while guest and visitor mask requirements were based on local regulations. No sign or anything ! Prices are reasonable; service via phone was ok, they forgot our condiments but that's not a huge deal to me, and there's a 4$ room service delivery charge. All rights reserved. Finally I went to the counter and asked for my money back. Terms of Use The atmosphere is... Hotel is cleaned good new resturant mgm bet best burger I ever had 5 stars. American (Traditional) $$ (888) 245-7829 . 8/27/2019Hi Jean M.,Thank you for your review. That probably would've tasted better, the cake was 90% whip cream and slightly dropped in coconut (rolled around the sides). It's in my photos. If you qualify, please, MGM Resorts International Announces Comprehensive Health and Safety Plan for Meetings and Conventions, Tennessee Titans Announce BetMGM as First Official Sports Betting Partner, Football Season Kicks Off at BetMGM Book Bar & Grill, Gold Strike Voted Tunica's Best Overall Property for Seventh Consecutive Year by Readers of Southern Gaming and Destinations, MGM Resorts International Announces Nationwide Mask Policy, Gold Strike Casino Resort Venue Hours of Operation, MGM Resorts Announces Opening Dates for Mississippi Properties, MGM RESORTS INTERNATIONAL RELEASES HEALTH AND SAFETY PLAN FOR RE-OPENING UNITED STATES PROPERTIES, George Thorogood & The Destroyers Bring 45th Anniversary Tour to Gold Strike, Moneyline Book, Bar & Grill to Host Wilder vs. Fury Watch Party. Thanks for visiting Gold Strike. (Also closes at 4 PM on Mondays and weird hours the other days.). Horrible experience but great food, Comment from Leslie D. of Pickle & Jam at Gold Strike Casino Resort, 8/27/2020Hello Carol B.We are sorry for the issues you encountered at Pickle & Jam. Response from Gold_Strike_Casino, Guest Relations Manager at Gold Strike Casino. Oh yeah, and the coconut cake is shaped round and looks like snowball hostess packaged cake. I made it to the dinner break (always a good sign), but I made an error.I said to another player, "I have had the pizza at 8 Oz in the Horseshoe and it's good not great. Tunica Hotel & Casino - Gold Strike Casino Resort If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I think they were hoping I'd drop money into their slots for a half hour. We are sorry you were disappointed on the game floor. In this case, I was playing in WSOP Circuit ring event with 1st place paying around $18k. We hope you will consider visiting us again soon! We rather drive a few hours to go where you got a chance to win instead of throwing your money away. I suggest you go to Memphis and eat at a quaint diner there and then come gamble. They have closed the Atrium cafe and the other casual sit down restaurant is closed on Tuesdays. COVID update: Pickle & Jam at Gold Strike Casino Resort has updated their hours, takeout & delivery options. I was fortunate enough to be in Tunica, Miss a couple of weeks ago and took time to visit the Gold Strike. My friend and I arrived in Tunica about 4:30 PM on Thursday, 6/14/18. We genuinely appreciate you sharing your thoughts with us as your feedback is the best way for us to identify areas of excellence and areas of improvement. We have been staying at the Gold Strike usually 2 or 3 times a year for the last 12 or so years. We apologize for any inconvenience this may cause. Great wait staff! You must be logged in to view this item. I would give it 0 stars but Yelp won't let you. Worst casino I've ever been to. Best food in area for $$ . The units come with air conditioning, a flat-screen TV with satellite channels, a … I think I should have been told when I ordered it that it would take that long. We will share your comments with our management teams.. Unfortunately, no seats are available. I play poker at Horseshoe next door. Do Not Sell My Personal Information (CA residents only), Privacy Policy - Interest-Based Advertising, Do Not Sell My Personal Information (CA residents only). Each property will host an invitation-only weekend ahead of its public reopening. No one in line and walked up and ordered 2 egg croissants... $18. Its unique design and convenient indoor location make it a perfect relaxation spot year-round. We Waited almost 40 minutes for 2 croissants and left hungry and pissed the rest of the day. I asked who I could speak to and she said NO ONE. We appreciate you for taking time to communicate to us why our service did not meet your expectations. The dealers, for the most part, are fun and friendly, with plenty of smiles as they take your money. They lied to me when I called from the Hoseshoe to ask if the buffet was open. Menu is for informational purposes only. They told me it opened 30 minutes before it actually did. Hotel quality has increased and common areas are clean and free from debris. All photos (15) ... Gold_Strike_Casino, Sophorn V. at Buffet Americana, responded to this review Responded March 17, 2020.