What's the "W.I.I.F.M." It has become the most comprehensive and trusted online destination for correctional professionals nationwide. Do not break the Law. Thepowermoves.comVerbal Judo Summary About The Author : George J. Thompson is a former police officer and a communication skills trainer. [Related: React Without Reaction: What Officers Should Do When Being Recorded]. Perhaps the most important of these is what we teach in TAC COM (Verbal Judo): When upset, people never say what they mean! For full details on Dr. Thompson's work and training, please visit the Verbal Judo Web Site. Many make the mistake of defining disinterested as uninterested. Persuasionreadinglist.comPersuasion is a verbal game. The FBI started monitoring the group in March when an informer stepped forward to warn of danger against law enforcement. if you have the guts to hang till mid night plus. The moment you stop thinking like your employer, you’d better start looking for another job. Keep it verbal, help the other person save face, and lead the outcome to a win on your side, and a feeling of winning on his side. The mushin state underlies both physical judo and Verbal Judo—a mind-mouth harmony, if you will. If officers do not have a proper suspicion to order someone to come to them (conduct a Terry stop), then this command should definitely not be used. Officers should provide reasons for their actions, give examples that a person can relate to or share information about how this action could help the person. They may feel like the officer is holding them accountable for the situation, which can make that person feel very sad and uncomfortable. Nobody likes people whose personalities intrude.”, “When you say “What do you want me to do about it?” you can count on two problems: the one you started with and the one you just created by appearing to duck responsibility.”, “I believe the greatest abuse today is verbal abuse, which is the basis for all child abuse, spouse abuse, drug abuse, and just about any other type of abuse you can think of. I'll admit, I have a… Do Children Take Moral Lessons from Storybooks? Verbal Judo has a very interesting chapter about the top phrases to avoid. I once answered a "see the man about a burglary past" call with another Deputy. Lexipol. The receiver perceives this as criticism and implies that they have no right to be upset. There are many ways to motivate a person, but there is only one underlying principle: raise expectations.”, Verbal Judo: The Gentle Art of Persuasion, Verbal Judo, Second Edition: The Gentle Art of Persuasion, Verbal Judo: Redirecting Behavior with Words. Verbal Judo training has been used for more than 30 years and is attributed with significantly reducing the threat of conflict, violence and litigation. Demonstrate key verbal communications skills that are critical to defusing tense situations and gaining voluntary compliance. Solving the Law Enforcement Retention and Recruitment Problems, Leading the Battle Against the Drug Traffickers of Colombia, Ability to Make a Decision Gives Officers Advantages for Future Careers, Specialized Training Helps Chaplains Provide Care for First Responders, Cracking Down on the MS-13 Gang, Threat to the Homeland, Budget Season: Resolve Needed to Deal With COVID-19 Revenue Losses, Podcast: Role of INTERPOL in Fighting International Crime, There is a Viable Case in the Argument for Free Will, Why Human Trafficking Has Increased during COVID-19, Six Ways to Avoid Discipline: A Law Enforcement Officer's Guide - In Public Safety, Social Media for Public Safety Professionals, Law, Terrorism and Homeland Security Blog, Do Not Sell My Personal Information - CA Residents Only, InPublicSafety.com is brought to you by American Military University, Online Degrees for Public Safety Professionals, Degrees for First Responders from American Military University. Taking the time to offer an explanation, even if it’s brief, will make an officer seem more transparent and often garner the respect from the inquirer enough to defuse any hostility. Thank you When an officer says this, it makes the questioner feel like an outsider who is cut off from something, which can often quickly escalate a situation.